FAQ

Import and Export Documentation: You can put aside concerns about intricate import and export paperwork. We offer specialized full-container sea freight logistics services that encompass customs declarations, trade compliance, and transportation insurance matters. We possess a profound comprehension of and adherence to pertinent regulations and processes, ensuring the seamless progress of your international trade.

Our solutions extend to international payment management, encompassing the selection of suitable payment methods, ensuring the safety and punctuality of payments, and other crucial aspects. Our dedication revolves around fostering trust, reducing trade-related risks, and safeguarding the safety and dependability of your payment transactions.

We provide dedicated executive butler services, proficient in multiple languages for effective communication and assistance in managing outgoing correspondence. Regardless of the linguistic or cultural backdrop, we stand capable of furnishing premium services to cater to your specific requirements.

We are equipped to address challenges in areas such as cargo transportation, warehousing, and customs clearance. Ensuring on-time delivery and effective inventory management stand as critical components in upholding customer satisfaction. You can confidently place your trust in our services.

Our comprehensive support covers a spectrum of requirements, including product certifications, adherence to standards, and the safeguarding of intellectual property. We guarantee that your trade terms and contracts align with pertinent regulations, offering dependable certifications and protections for your products. This, in turn, facilitates smoother and more secure international trade.

Recognizing the paramount importance of product market access and regulatory requirements for business operations, we provide expert consultancy services. These services assist you in comprehending the entry prerequisites and regulatory constraints in your target markets. We ensure that your business endeavors align with local regulations, thereby mitigating unwarranted risks and disputes and guaranteeing your compliant imports.

The International Trade Procurement service entails TRABIZ acting as your representative to source the international goods you require. We navigate various aspects of the procurement process, including supplier selection, price negotiations, contract execution, quality inspections, and more, ensuring the fulfillment of your procurement needs.

The International Trade Procurement service boasts several advantages:

• Our proficient professional team is well-versed in the international trade landscape and supply chain management, rendering us capable of delivering specialized procurement services.
• Our expansive supplier network allows us to procure high-quality goods, providing a spectrum of diversified choices.
• Serving as your proxy, we possess adept negotiation skills to secure competitive pricing and favorable terms.
• We adeptly manage all facets of the procurement process, including contract formalities, quality assessments, and logistics coordination, guaranteeing the seamless progression of your procurement activities.

To make use of the International Trade Procurement service, you will need to provide specific purchasing needs and requirements. This includes information about the type, specifications, quantity, and quality standards of the goods you are seeking. Additionally, depending on the circumstances, relevant documents such as contract samples, authorization papers, and payment methods may also be necessary.

Yes, indeed. Our procurement service includes the facilitation of logistics arrangements and customs clearance procedures. Based on your requirements, we can coordinate the transportation and handle customs formalities for your goods, ensuring their secure arrival at the designated destination.

Absolutely. Our procurement service is designed to accommodate purchases from a diverse range of countries and regions. Regardless of the geographical location of your procurement targets, we are equipped to offer comprehensive procurement support on a global scale.

Yes, during the registration process, it’s required to submit documents such as the company owner’s identification information, proof of commercial registration, and business license.

After completing the account registration, you can conveniently make payments and add funds by using the payment channels provided by TRABIZ.

Each paid service package comes with its own specified validity period. It’s important to be mindful of this duration when selecting a package and to renew it in a timely manner to avoid any interruption in service functionalities.

TRABIZ holds the authority to suspend or terminate accounts as deemed appropriate. For specific circumstances, you can seek further information by consulting the customer service team.

<b style=”color: #e83643;”>TRABIZ’s</b> Business Concierge offers comprehensive, intelligent solutions for business management, including manpower and tools. This support aids businesses in optimizing processes and elevating efficiency levels.

1. A robust technological infrastructure and system support, guaranteeing efficient and secure services.
2. A wealth of industry experience and professional expertise that enables the delivery of personalized solutions to clients.
3. A global resource pool and a network of collaborative partners that bolster international trade and cross-border operations.
4. A service philosophy centered on prioritizing clients, consistently focusing on customer needs and delivering a premium service experience.

• Innovative service models and solutions that cater to the diverse needs of various clients.
• Agile responsiveness and rapid service turnaround times to ensure timely support and solutions for clients.
• Robust compliance systems and risk management capabilities that ensure clients’ safety and legal compliance.
• Commitment to sustainable development and environmental responsibility, integrating sustainability into business practices.

• Strict adherence to service processes and operational standards to maintain consistency and accuracy.
• Regular customer satisfaction surveys and feedback collection to continuously improve and optimize our services.
• Provision of professional training and ongoing learning opportunities to enhance the expertise and capabilities of our team members.

TRABIZ’s differentiation lies in the following aspects:

• In-depth industry expertise: We possess an in-depth understanding of the characteristics and trends across various industries. This enables us to provide clients with industry-specific knowledge and insights.
• Customer focus: We prioritize our clients’ needs and concerns by establishing long-term, personalized partnerships through attentive service and relationship management.
• Innovative solutions: Employing innovative thinking and approaches, we deliver customized solutions that address the specific needs of clients in various situations.
• Global perspective and cross-cultural capabilities: With a global outlook and cross-cultural competency, we offer support and assistance for clients’ international business activities.

• Regular communication and interaction with clients to understand their needs and provide personalized solutions.
• Cultivation of long-term partnerships that contribute to mutual growth and development with our clients.

We offer the following assistance:

• We provide comprehensive business consulting services to help clients formulate business development strategies and plans.
• We aid clients in business negotiations and collaborations, facilitating business cooperation and the establishment of partnerships.

We possess an experienced and skilled professional team with industry knowledge and expertise, enabling us to provide high-quality services and solutions.

• We tailor service plans to clients’ specific needs and objectives, ensuring alignment with their requirements.
• We boast an extensive global resource network and partner connections that offer support for clients’ international business operations.
• We actively leverage advanced technological tools and solutions to enhance efficiency, reduce costs, and provide superior business insights.
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• In-depth industry expertise: We possess an in-depth understanding of the characteristics and trends across various industries. This enables us to provide clients with industry-specific knowledge and insights.
• Customer focus: We prioritize our clients’ needs and concerns by establishing long-term, personalized partnerships through attentive service and relationship management.
• Innovative solutions: Employing innovative thinking and approaches, we deliver customized solutions that address the specific needs of clients in various situations.
• Global perspective and cross-cultural capabilities: With a global outlook and cross-cultural competency, we offer support and assistance for clients’ international business activities.

• Parcel: The Parcel service suits transporting lightweight and compact items, typically involving smaller packages handled and transported individually.
• Less than Container Load (LCL): LCL, or Less than Container Load service, suits cargo that doesn’t require an entire shipping container. Through this service, your cargo shares container space with goods from other clients.
• Full Container Load (FCL): FCL, or Full Container Load service, is for cargo necessitating the utilization of a complete shipping container. If you have substantial cargo volume, our FCL service allocates an entire container to accommodate your shipment.

• The 20-foot container is a commonly used container size, with internal dimensions of approximately 5.89 meters in length, 2.35 meters in width, and 2.39 meters in height. The volume of a 20-foot container is approximately 33 cubic meters, and it can carry a weight of up to 28 tons.
• The 40-foot container comes in standard 40-foot and high-cube 40-foot variations. The internal dimensions of a standard 40-foot container are approximately 12.03 meters in length, 2.35 meters in width, and 2.39 meters in height, offering a volume of around 58 cubic meters. The high-cube 40-foot container is slightly taller, with an internal height of about 2.69 meters and a volume of approximately 68 cubic meters. Depending on the cargo’s volume, you can estimate the number of 40-foot containers needed.
• It’s important to note that the actual loading quantity may be affected by factors such as the cargo’s shape, arrangement method, and the container’s internal structure. This ensures the secure and efficient loading and transportation of the cargo.

FOB (Free On Board): FOB denotes the seller’s duty and financial obligation to deliver goods to a designated or loading port. It consists of two scenarios: FOB Origin Port and FOB Destination Port.

• FOB Origin Port: The seller is accountable for delivering goods to the specified port, executing export procedures, and covering export expenses. After the goods are handed over to the carrier and loaded onto the ship, responsibility transfers to the buyer, who then shoulders subsequent transportation costs, risks, and insurance liabilities.
• FOB Destination Port: The seller assumes the responsibility of transporting goods to the designated destination port, covering domestic transport expenses and a portion of costs. Once the goods arrive at the destination port, the buyer is in charge of unloading, payment of unloading fees, in addition to further transportation costs, risks, and insurance obligations.
• EXW (Ex Works): EXW signifies that the seller prepares goods and makes them available for collection by the buyer at the seller’s factory. The seller simply places the goods at a designated location and assists the buyer in arranging pickup. The buyer bears all transportation expenses, risks, and insurance obligations, encompassing domestic transport, customs procedures, and export processes.
• CNF (Cost and Freight): CNF denotes the seller’s duty to deliver goods to the specified destination port and to cover the freight charges. The seller is responsible for expenses that include domestic transport, customs procedures, and export costs, excluding insurance. Upon arrival of goods at the destination port, the buyer is accountable for unloading, payment of unloading fees, along with further transportation and insurance expenses.
  In the domain of full container logistics, these terms serve to define responsibilities, costs, and risk-sharing between the buyer and seller during the process of transportation. Prior to a transaction, both parties should clearly agree upon which term to adopt, ensuring mutual comprehension and consensus regarding the transportation process and costs.